Shipping Policy

🚚 Shipping Policy – Silky Glows

Effective Date: 26.05.2025

Website: www.silkyglows.co

Contact: hello@silkyglows.co

Thank you for shopping with Silky Glows. Below you’ll find clear shipping options, delivery estimates, tracking details, and customs information.

⏱️ Processing Time

Orders are processed within 1–3 business days (excluding weekends and public holidays).

Once your order is shipped, you’ll receive an email with tracking details.

🌍 Delivery Estimates (By Country/Region)

Delivery times below are estimates and start after dispatch.

πŸ‡¬πŸ‡§ United Kingdom

  1. Standard Royal Mail Tracked β€” 5–8 business days (often FREE at checkout)
  2. Express Shipping (FedEx) β€” 2–4 business days (Β£9.99 at checkout)
βœ”οΈ UK Standard: Customs Cleared β€’ No Hidden Fees
βœ”οΈ Fully tracked service

πŸ‡ͺπŸ‡Ί European Union (EU)

  1. Standard Tracked Shipping β€” 5–8 business days
  2. Express Shipping (FedEx) β€” 2–4 business days
βœ”οΈ Fully tracked service (where available)
βœ”οΈ Delivery time can vary slightly due to local carrier handling

πŸ‡ΊπŸ‡Έ United States

  1. Tracked International Shipping β€” 6–10 business days

πŸ‡¨πŸ‡¦ Canada

  1. Tracked International Shipping β€” 7–12 business days

🌎 Rest of World

  1. International Shipping β€” 12–25 business days

πŸ’Έ Shipping Costs

Shipping fees are shown clearly at checkout and may vary by destination and shipping method.

πŸ“¦ Tracking

Once your order ships, you will receive a tracking link by email.

Please allow up to 24–72 hours for tracking to update after dispatch.

🧾 Customs, Duties & Taxes

  • United Kingdom: Duties and taxes are included where applicable β€” no hidden fees.
  • Other destinations: Import duties/taxes may apply depending on your country’s rules. These charges are the customer’s responsibility.

❓ Delays, Lost or Missing Orders

If your order hasn’t arrived within 30 business days of dispatch, please contact us at hello@silkyglows.co. We will investigate and support you promptly.